1 Who This Policy Applies To
This Privacy Policy applies to all individuals who use the 277pub platform — whether through the website at 277pub.vu or through the 277pub mobile application. It covers how we handle personal information collected during registration, account use, deposits, withdrawals, and any interaction with our support team.
By creating an account and using 277pub, you acknowledge that you have read and understood this policy. If you do not agree with how we collect and use personal data, please do not use the platform.
2 What Information We Collect
277pub collects personal information that is necessary to operate your account and comply with platform requirements. The types of data we collect include:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Information | Full name, date of birth, government-issued ID | Account registration and KYC verification |
| Contact Details | Email address, mobile number | Account access, OTP verification, support communication |
| Financial Information | Bank account details, e-wallet references (GCash, Maya) | Processing deposits and withdrawals in PHP |
| Device & Usage Data | IP address, browser type, device model, session activity | Security monitoring, fraud prevention, platform improvement |
| Transaction Records | Deposit history, bet history, withdrawal requests | Account management, dispute resolution, regulatory compliance |
We only collect data that is relevant and necessary. We do not collect sensitive information such as your religion, political views, or medical history.
3 How We Use Your Information
The personal data we hold is used strictly for the following purposes:
- Creating and managing your 277pub account, including login authentication and OTP-based security.
- Processing deposits and withdrawals in Philippine Peso through your registered payment channels.
- Completing identity verification (KYC) to confirm your eligibility and protect against fraud.
- Responding to your support requests and resolving account-related issues.
- Monitoring platform activity to detect and prevent fraudulent, suspicious, or abusive behaviour.
- Sending you important account notifications such as transaction confirmations and security alerts.
- Improving the platform experience based on aggregated, anonymised usage data.
We do not use your personal information to make automated decisions that would significantly affect your rights without human review.
4 Legal Basis for Processing
277pub processes your personal data on the following grounds:
- Contractual necessity — processing required to operate your account and deliver the platform services you have signed up for.
- Legitimate interests — security monitoring, fraud prevention, and platform improvement that do not override your privacy rights.
- Legal obligation — retention of records and identity verification required under applicable regulations.
- Consent — where you have explicitly agreed to receive optional communications or marketing messages from 277pub, which you may withdraw at any time.
5 Sharing Your Data With Third Parties
277pub does not sell your personal information. We may share limited data with trusted third-party service providers who assist in operating the platform, under strict confidentiality agreements. These include:
- Payment processors and banking partners who facilitate PHP transactions on the platform.
- Identity verification service providers who assist with KYC compliance.
- Cloud infrastructure and data hosting providers who store platform data securely.
- Customer support software providers used to manage your support requests.
All third-party providers engaged by 277pub are required to handle your data only for the specific purpose for which they were engaged and to maintain appropriate security standards.
277pub may disclose personal data to law enforcement or regulatory authorities in the Philippines when legally required to do so. This is not within our control when a lawful request is received.
6 Cookies and Tracking Technologies
277pub uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is being used. Cookies we use include:
- Essential cookies — required for the platform to function correctly, including session management and security tokens.
- Analytics cookies — used in aggregated, anonymised form to understand platform usage patterns and improve the player experience.
- Preference cookies — used to remember your settings such as language and display preferences.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality, including your ability to stay logged in.
7 Data Retention
277pub retains your personal data for as long as your account is active and for a period afterwards as required by applicable regulations and internal record-keeping obligations. In practice, this means:
- Active account data is retained while your account remains open.
- Transaction and KYC records may be retained for a defined period after account closure to meet regulatory requirements.
- Support correspondence is retained for a reasonable period to assist with dispute resolution.
When data is no longer required and there is no legal obligation to retain it, 277pub will securely delete or anonymise it.
8 Your Privacy Rights
As a player on the 277pub platform, you have the following rights regarding your personal data:
- Access — you may request a copy of the personal data we hold about you.
- Correction — you may ask us to correct inaccurate or outdated information in your account.
- Deletion — you may request deletion of your personal data, subject to any legal retention obligations that apply.
- Objection — you may object to certain types of processing, such as direct marketing communications.
- Withdrawal of consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe. Note that some requests may be limited where they conflict with legal obligations or the rights of others.
9 Security Measures
Protecting your data is a priority for 277pub. The security measures we have in place include:
- SSL/TLS encryption for all data transmitted between your device and the platform.
- OTP-based authentication to verify account access and sensitive account changes.
- Restricted internal access — only authorised staff can view personal account data, and only when necessary.
- Regular security reviews of platform infrastructure and third-party integrations.
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password and to contact support immediately if you notice any suspicious activity on your account.
10 Children's Privacy
277pub is strictly for players aged 21 and above. We do not knowingly collect personal information from individuals under 21. If we discover that an account has been created by someone below the age requirement, the account will be closed and the associated data will be deleted or handled in accordance with applicable regulations.
11 Changes to This Privacy Policy
277pub may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable regulations, or improvements to our data practices. When updates are made, the revised policy will be published on this page with an updated date at the top.
We recommend checking this page periodically. Continued use of the 277pub platform after any update is published constitutes your acceptance of the revised policy. If you have questions about this policy or about your personal data, reach out to our support team at [email protected], available 24 hours a day, 7 days a week.
Table of Contents
- 1. Who This Policy Applies To
- 2. What Information We Collect
- 3. How We Use Your Information
- 4. Legal Basis for Processing
- 5. Sharing Your Data With Third Parties
- 6. Cookies and Tracking Technologies
- 7. Data Retention
- 8. Your Privacy Rights
- 9. Security Measures
- 10. Children's Privacy
- 11. Changes to This Policy